Return & Refund Policy
Time Limits: 7 days to return, 14 days to exchange.
Condition: Items must be 100% unopened, unused, in original packaging with all seals, cables, and serial numbers intact.
Installed / Used Items: Once hardware is mounted, powered on, or software/firmware is activated, it cannot be returned.
Defects & Warranty: If an item arrives broken, contact us within 48 hours for a free replacement. Standard products include the official 2-year warranty against manufacturing defects.
Refunds: Approved refunds go back to your original payment method (mada/Apple Pay/card) within 5–14 business days. Return shipping on non-defective items is paid by the customer.